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Smart Social Q&A builds bridge between people and knowledge within a company – Thomas Schaeck on Social Business features of the future

Very interesting conversation with Thomas Schaeck from the IBM Lab in Boeblingen talking about aspects of the future development of IBM’s Social flagship product Connections. I am always stressing, how important analytics and providing users the right content, context and experts is. We need to put people in the centre and help them effectively in their daily work. This is where a Social Business-platform can and should stand out, differentiates from competitors filling functional gaps. And Smart Social Q&A sounds like a very interesting concept, designed and developed together with a German customer:

IBM is collaborating with Robert Bosch GmbH, IBM’s research partner on this initiative. The two are integrating an early version of Smart Social Q&A with the multinational engineering and electronics firm’s Connect platform, which is based on IBM Connections. Schaeck believes that within several years, social business platforms and smart applications leveraging them, like Smart Social Q&A, will be common and essential for large enterprises to remain competitive.

“Smart Social Q&A builds a bridge between all the people and all the knowledge within a company, whether it has a couple thousand or hundreds of thousands of employees,” Schaeck said. “It gets knowledge from people’s heads into the social business platform, where it becomes useful to everybody.”

via Meet Thomas Schaeck: Another Person for a Smarter Planet « A Smarter Planet Blog.

Filed under: Digitaler Arbeitsplatz, Kommunikation & Zusammenarbeit, English language articles, Rund um meinen Job

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... arbeitet in Communications bei Kyndrl Deutschland, dem weltweit führenden Anbieter zum Management kritischer IT-Infrastruktur. Den gelernten Journalisten hat seine Leidenschaft für das Schreiben, Beobachten, Kommentieren und den gepflegten Diskurs nie verlassen. Diese Passion lebt er u.a. in seinem privaten Blog StefanPfeiffer.Blog oder auch als Moderator von Liveformaten wie #9vor9 - Die Digitalthemen der Woche und Podcasts aus. Digitalisierung in Deutschland, die digitale Transformation in der Gesellschaft, in Unternehmen und Verwaltung oder die Zusammenarbeit am modernen Arbeitsplatz sind Themen, die in leidenschaftlich bewegen. Vor Kyndryl hat Pfeiffer in der IBM im Marketing in unterschiedlichen internationalen Rollen gearbeitet. Seine weiteren beruflichen Stationen waren FileNet und die MIS AG. Auf Twitter ist er als @DigitalNaiv „erreichbar“. 

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