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If companies want employees to effectively redistribute their knowledge, they need to richly reward

Another great posting by Marie Wallace. If we want to have our employees out there as brand ambassadors, we need to motivate them. Measurement and dashboards are very often not motivational. This is quite often seen as additional tracking and employees are tired of tracking. We need to reward, help and coach people, not track them over and over again. You can find my more detailed thoughts here.

If companies want employees to effectively redistribute their knowledge, they need to ensure that those employees are richly rewarded. However not all sharing is created equal, and some shared knowledge is more valuable than others. Let’s look at this from the perspective of The Knowledge Economy, with social measurement providing a mechanism to allow employees most effectively monetize their skills & knowledge. We need a mechanism (Personal Dashboard?) that allows employees maximize their value by helping them identify the knowledge (or network) they have that may be valuable, to whom, and when. Maybe they have a nugget of information or a contact that could help close a sales deal, they don’t just know it. By helping employees to understand their own value and guiding them on how to most effectively act on it, it maximizes their contribution and ensures that they get rewarded appropriately. To achieve this we need to be measure personal contribution, but most importantly we need a mechanism to reward it. Some folks call it social performance reviews, I call it good business.

The true value of social analytics is all about the individual, look after employee analysis and the organizational reporting will look after itself.

via Be social & collaborate! Why? Because I say so :-/ | Marie’s Ramblings & Ruminations.

Filed under: Digitaler Arbeitsplatz, Kommunikation & Zusammenarbeit, English language articles, Soziale Medien & "das Netz"

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... arbeitet in Communications bei Kyndrl Deutschland, dem weltweit führenden Anbieter zum Management kritischer IT-Infrastruktur. Den gelernten Journalisten hat seine Leidenschaft für das Schreiben, Beobachten, Kommentieren und den gepflegten Diskurs nie verlassen. Diese Passion lebt er u.a. in seinem privaten Blog StefanPfeiffer.Blog oder auch als Moderator von Liveformaten wie #9vor9 - Die Digitalthemen der Woche und Podcasts aus. Digitalisierung in Deutschland, die digitale Transformation in der Gesellschaft, in Unternehmen und Verwaltung oder die Zusammenarbeit am modernen Arbeitsplatz sind Themen, die in leidenschaftlich bewegen. Vor Kyndryl hat Pfeiffer in der IBM im Marketing in unterschiedlichen internationalen Rollen gearbeitet. Seine weiteren beruflichen Stationen waren FileNet und die MIS AG. Auf Twitter ist er als @DigitalNaiv „erreichbar“. 

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