Social Business: Not simply using Social Media for Business as Usual | MIT Sloan Management Review

As a supporter of Social media and Social Business I was first a little bit offended by the title of this posting. But reading the article and finding this quote, I do agree with most of the statements:

In terms of competitive advantage, social media marketing simply doesn’t matter. Having a presence on Facebook and Twitter is no longer sufficient to provide any source of competitive advantage for companies — not when all of their competitors have a presence on Facebook on Twitter, too.  …

Effective social business is about using these tools to change the way the company does business, not simply using social media as another channel for business as usual.

via Social Media Marketing Doesn’t Matter | MIT Sloan Management Review.

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