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Kategorie: Mein Job

  • Meet the C-Suite on Social Business – What do I recommend a CEO?

    Meet the C-Suite In a study of more than 1,700 chief executive officers in 64 countries, IBM sought to understand how CEOs respond to the complexity of increasingly interconnected organizations, markets, societies and governments. In this new connected era, which has helped to fundamentally change how people engage, leaders are finally recognizing that they need…

  • Communicating and working Today: Dealing with the Information (Over)Load

    Yesterday, Uwe sent me a direct tweet asking me if I would give a talk at an event in November. The whole conversation took place via Twitter. A few weeks ago, Bianca wanted to arrange an interview with me. I first got the message on Xing (and in my private e-mail inbox, as Xing forwards…

  • Online Communities and Self-service | Social Media Today

    ROI is important, so lets look at ROI first of all.  With a customer support community it’s a pretty straightforward deal.  Ok, let me rephrase that, it ‘should’ be a straightforward deal, because I’m assuming you know how much each problem resolution costs via your standard support channels.  You do?  Great, then lets move on. …

  • Kommunikation und Arbeit heute: Im und unter Strom

    Uwe hat mich gestern per Direktnachricht auf Twitter angesprochen, ob ich einen Vortrag auf einer Veranstaltung im November halten will. Die ganze Konversation hat sich per Twitter abgespielt. Bianca wollte vor einigen Wochen ein Interview mit mir vereinbaren. Ihre Nachricht kam zuerst auf Xing an (und in meinem privaten E-Mail Eingang, an den Xing Nachrichten…

  • Portals and KM: Social Software Market Keeps Growing

    IDC also ranked the top vendors from a revenue perspective in a different study, „Worldwide Enterprise Social Software 2011 Vendor Shares.“ Tops by far was IBM with $105.4 million, followed by Jive Software ($65.3 million), Communispace ($60 million), Telligent ($42.7 million), and Socialtext ($34.5 million). Rounding out the top 10 were Mzinga, Lithium, Yammer, NewsGator,…

  • New White Paper: Synchronize the Value Chain: Collaborate with your Business Community

    Customers are now more demanding than integrated with their business community ever before, with increased access to technology – and therefore information – this undoubtedly puts a strain on enterprises. Because of customers’ unlimited acess to information, enterprises need to find a way of serving these customers flawlessly, while keeping up with their changing demands.…