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Gartner on the New Digital Workplace: Mobile, Apps, Context, Digital Humanists

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A series of interesting findings from the recent Gartner Digital Workplace Summit:

Trying to force employees to switch from familiar consumer tools to new enterprise ones doesn’t work. So Gartner predicts “the blurring of the boundaries between personal productivity applications, content repositories, portals and collaboration.” …

… A new BYOA (bring your own app) movement is thriving: become part of the movement. Balance security concerns with employees’ productivity needs. …

… Modern IT workers need to change their traditional focus as digital machinists — people who concentrate on work processes, product features and coordinating tasks and activities — to become digital humanists — people who concentrate on work behavior, contextual relevance, volitional participation and experiences that create business value.

… the workplace will shift from a web-centric world to an app-centric world.

In this app-centric world, the following four types of apps will be used to increase productivity:

  • business productivity — e.g. dashboards, business intelligence, note taking, and task management apps
  • collaboration — e.g. document sharing and virtual meeting apps
  • communications — e.g. chat, email and real-time messaging apps
  • social networks apps

… Apps will emerge that will aggregate multiple information sources such as email, instant messaging, activity streams, calendars and contacts, social networks, content (e.g. documents), access to corporate repositories, business analytics and business apps. The benefits will be increased usability, accessibility to corporate systems, productivity and efficiency. …

… Context is the key to solving the inherent information overload problem brought on by the proliferation of information sources. …

Eventually context will be extended from a filtering mechanism to enable smart machines to take actions on our behalf.

via What Gartner Wants You to Know About the New Digital Workplace.

Filed under: Digitaler Arbeitsplatz, Kommunikation & Zusammenarbeit, English language articles

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... arbeitet in Communications bei Kyndrl Deutschland, dem weltweit führenden Anbieter zum Management kritischer IT-Infrastruktur. Den gelernten Journalisten hat seine Leidenschaft für das Schreiben, Beobachten, Kommentieren und den gepflegten Diskurs nie verlassen. Diese Passion lebt er u.a. in seinem privaten Blog StefanPfeiffer.Blog oder auch als Moderator von Liveformaten wie #9vor9 - Die Digitalthemen der Woche und Podcasts aus. Digitalisierung in Deutschland, die digitale Transformation in der Gesellschaft, in Unternehmen und Verwaltung oder die Zusammenarbeit am modernen Arbeitsplatz sind Themen, die in leidenschaftlich bewegen. Vor Kyndryl hat Pfeiffer in der IBM im Marketing in unterschiedlichen internationalen Rollen gearbeitet. Seine weiteren beruflichen Stationen waren FileNet und die MIS AG. Auf Twitter ist er als @DigitalNaiv „erreichbar“. 

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