What an analysis! The consumers are empowered, the workers aren’t. Your thoughts?
… the enterprise technology that employees have to do their jobs is mostly appalling. …
Because today’s management culture has no interest in making the work lives of —particularly its knowledge workers — easier and more productive. In fact, management practice often heaps more complexity and awful, unusable systems on top of frustrated, overwhelmed employees.
And we wonder why there is a global employee engagement crisis? And we wonder why there is a productivity crisis?