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At Work: We need more than just the Central Information Feed, we need Artificial Intelligence augmenting our Human Intelligence

Very interesting posting:

But over the past 10 years, as consumers of social media, we’ve become trained to receive and engage with information in the form of a feed. It’s now natural to us. …

Social feeds are now intelligent, can figure out what you like – and what you dislike – and sort the information accordingly. …

While all these systems present information differently, work software should follow social media’s model to improve engagement by intelligently curating information from each system into a central feed where content, more or less, all looks the same.

From there, employees have access to the updates most important to them and can complete tasks assigned to them without clicking through to other systems — avoiding wasted time and dampened engagement. …

While all these systems present information differently, work software should follow social media’s model to improve engagement by intelligently curating information from each system into a central feed where content, more or less, all looks the same.

From there, employees have access to the updates most important to them and can complete tasks assigned to them without clicking through to other systems — avoiding wasted time and dampened engagement. …

A central feed is all about simplification.

Source: How Social Media Can Inspire Useful, Engaging News Feeds at Work

Are we really ready to work in the feed or the activity stream? Or are we still in our email inbox? A simple central feed is only the one side of the coin. But as long as we do not make the feed consumable, meaningful, valuable, this is not going to succeed. Not at the workplace. This is why we need help in prioritizing and consolidating our incoming communication and information channels. After years of stagnation – or minimum progress – while the flood of information becomes even more unmanageable – at least by the human brain – we need artificial intelligence augmenting our human intelligence. We need tools like IBM Watson at and for work. Now.

Photo credit: J. Star via Visualhunt.com / CC BY-NC-SA

Filed under: Digitaler Arbeitsplatz, Kommunikation & Zusammenarbeit, English language articles

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... arbeitet in Communications bei Kyndrl Deutschland, dem weltweit führenden Anbieter zum Management kritischer IT-Infrastruktur. Den gelernten Journalisten hat seine Leidenschaft für das Schreiben, Beobachten, Kommentieren und den gepflegten Diskurs nie verlassen. Diese Passion lebt er u.a. in seinem privaten Blog StefanPfeiffer.Blog oder auch als Moderator von Liveformaten wie #9vor9 - Die Digitalthemen der Woche und Podcasts aus. Digitalisierung in Deutschland, die digitale Transformation in der Gesellschaft, in Unternehmen und Verwaltung oder die Zusammenarbeit am modernen Arbeitsplatz sind Themen, die in leidenschaftlich bewegen. Vor Kyndryl hat Pfeiffer in der IBM im Marketing in unterschiedlichen internationalen Rollen gearbeitet. Seine weiteren beruflichen Stationen waren FileNet und die MIS AG. Auf Twitter ist er als @DigitalNaiv „erreichbar“. 

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