Very interesting insightful post on the impact of Artificial Intelligence. Greg Satell talks to Josh Sutton, who heads up the AI practice at Publicis.Sapient. Greg and Josh identify 4 main areas, where AI will play:
1. Virtual Assistance
The first and most obvious way to use artificial intelligence is for virtual assistance. …
Sutton told me that, “Chatbots and virtual assistants are enabling a fundamental shift in how people interact with technology. I believe that over the next decade we will see virtual assistants become a core part of our day to day experience across almost all of the activities that we engage in during a normal day.”
2. Generating Insights
… What makes artificial intelligence systems so powerful is that, unlike purely statistical approaches, they can learn. That allows them to adapt when market behavior changes as well as continually improve performance as more data comes in.
3. Automation of Manual Processes
One of the constants throughout the rise of technology is the automation of work. First, came labor saving machines such as tractors and home appliances and later industrial robots and basic systems to automate things like travel reservations arrived. Today, more advanced robots are even able to work alongside humans in factories. …
4. Unlocking Unstructured Data
… In fact, it has been estimated that 80% of digital data is unstructured. “Analyzing unstructured data is a small area today, but over the next ten years I think it will be the most impactful,” Sutton says.
Theoretically, we have access to mountains of data, but practically we have little ability to derive insights from most of it. We are drowning in data more than anything else. That’s the true potential for artificial intelligence, to be an operating system for data so that we can derive its full benefits.