Kategorie: English language articles

Social Media vs Social CRM vs Social Business vs Enterprise 2.0 (via CloudAve)

Social Media: Simply put when I hear social media I think of another channel comprised of various social sites such as Twitter and Facebook. These channels much like existing channels (phone, email, chat support, etc) need their own processes, guidelines, governance, and forms of accountability. … Social Business: This is the evolution of business and…

27/04/2011
"We want the ‚IBMers‘ to be the corporate blog and the corporate Twitter ID" « Social Media @ IBM

At IBM, we don’t have a corporate blog or a corporate Twitter ID because we want the ‘IBMers’ in aggregate to be the corporate blog and the corporate Twitter ID. “We represent our brand online the way it always has been, which is employees first. Our brand is largely shaped by the interactions that they…

27/04/2011
Social Business Roadmap – Great presentation by AIIM

Social Business Roadmap View more presentations from Atle Skjekkeland Posted from Digital naiv – Stefan63’s Blog

21/04/2011
The Content Economy by @OscarBerg: In the future, content management will become like air, invisible to users

In the future, content management will become like air, invisible to users. The content will be automatically managed. We won’t have to spend any thoughts on how to manage our content. We won’t have to care about different formats or types of content, where the content is stored, or what version of it that is the…

19/04/2011
"One inbox to rule them all, one inbox to find them" … Communication and Collaboration in a Social Business World | Social Media Today

„One inbox to rule them all, one inbox to find them“…oh, sorry was channeling a little Tolkien. Consolidation for integrated management is still only a dream. I personally struggle with this a lot just with multiple email accounts and the sheer volume of email in general. I have found that there are a few decent…

17/04/2011
Attributes of a Social Business – Why now – via cmswire

People with similar likes and dislikes are able to find each other and communicate even when they don’t know each other, and the value of the Internet and mobile devices combined cannot be underestimated. “This isn’t a business revolution, it’s the power of the individual,” he said. “It’s joint action of a mass scale that’s…

13/04/2011