Schlagwort: Marketing
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Web Content Management: Finally Time to keep to Our Promise
Here’s my problem: people keep complaining to me about our current CMS. The marketing department says it won’t let them be ‘agile,’ sales say they don’t have enough leads and the IT department say they’re sick of spending all their time writing code to fix spelling mistakes. Source: All I Want for Christmas Is…
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Customers want a transaction-oriented, business-like, respectful customer service experience
This is what it will come down to: a transaction-oriented, business-like, respectful customer service experience where yes, the rep knows the customer’s name and history — and then is able to address the query or issue on the spot. Without risking personal data and without trying to cross sell and up sell. So the answer…
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Marketing to the “Connected” Generation
Think about it! This is the “connected” generation, those 18-34 year olds who are now responsible for $500 billion in internet spending each year. And in just a few more years, they will make up 75% of the workforce. Here are a few characteristics of this group that should impact your marketing strategies:# They’re connected…



