Marketing has traditionally focused on the four “Ps”: Product, Price, Place and Promotion. Social media has morphed into the fifth, and possibly most important “P”: People. A people strategy is at the center of today’s dynamic and fluid social marketing mix. John Janitsch of Duct Tape Marketing has another take on the four Ps, and has turned them into four Cs for the social age: Content, Context, Connection and Community.
A people strategy is much broader, deeper and more profound than consumer targeting. It involves listening to and engaging with everyone who can touch or influence current and potential customers at all stages of brand interaction. …
Social media has changed the way people interact amongst themselves and with their media. People play multiple — sometimes simultaneous — roles as receivers, creators, critics, advocates, transformers and transmitters of messages.
Nice quotable statements on how social media changes traditional marketing and advertising.