Aragon Research stellt in seinem Report, „The Workplace of the Future Starts with a Digital Work Hub“ (kostenpflichtig) fest, dass die Vielzahl der Apps zu Kommunikation und Kollaboration die Anwender mehr und mehr überfordern. Statt zu einer höheren Produktivität komme es oft zu isolierten Silos. Deshalb fordern die Analysten einen Digital Work Hub mit folgenden Kernfunktionalitäten:
Aragon Research defined digital work hubs as covering four functional areas:
Collaborative content creation: Supports sharing traditional text-based content, audio content and video content in the field and in the office. „The ideal platform will support communication and collaboration with the ecosystem partners, including suppliers and customers.“
Content curation/management: Includes services ranging from security, to version and access control, to automated delivery based on roles and profiles. Includes predictive analytics for „on-demand analysis of current data to help staff determine appropriate next steps.“
Communications: Provides synchronous and asynchronous communication channels to „document…
